General Sales Conditions

Article 1 – Preamble
Article 2 – Definition
Article 3 – Product

3.1 The Restopolitan Offer
3.2 One Year Restopolitan Card
3.3 Restopolitan Membership
3.4 Restopolitan e-Card
Article 4 – Pricing conditions
Article 5 – Ordering
Article 6 – Terms of payment
6.1 One Month, Three Month, Six Month, One Year Restopolitan Card Payment
6.2 Restopolitan Subscription Payment
Article 7 – Delivery
7.1 Place of delivery
7.2 Delivery Time
7.3 Delivery fees
Article 8 – Online Payment
8.1 Payment by credit card
8.2 Payment by Paypal®
Article 9 – Availability
Article 10 – Refund Conditions
Article 11 – Right of Withdrawal


Article 1 – Preamble

It is specified that the conditions presented govern exclusively the contractual relationship between the User (hereafter referred to as You) and the trader Restopolitan. The web site is published under the supervision of Ms. Stéphanie Pelaprat: Restopolitan's CEO.

The web site www.restopolitan.com sales Restopolitan Card and Subscription which use in selected restaurant partners. Restopolitan is currently available on its web site see article 3 – Use of the online service Restopolitan.com).

Restopolitan.com, Restopolitan Card and Subscription are services belonging to the Restopolitan business with an equity capital of 90 240 € - RCS Paris B 493 271 464 - Head Office : 55 avenue Marceau 75116 Paris France – Phone +33 1 46 34 87 28.

The web site is hosted by: ONLINE SAS BP 438 75366 PARIS CEDEX 08 - www.online.net

The customer service can be reached by the following ways:
(1) by mail to the address: Restopolitan SAS, Service Clients, 49 Avenue d’Iéna 75116 Paris France
(2) by phone on the number: +33 1 46 34 87 28
(3) by email on the address: contact@restopolitan.com.

Article 2 – Definition

The terms defined below have the following meanings in these General Conditions:

The Restopolitan Service/Offer: all products sold on the web site www.restopolitan.com.

- The Member: means internet user which signs in www.restopolitan.com and creates a member account and have accepted the presented General Sales Conditions.

- The Customer: means the member that has ordered a Restopolitan Card or has made a Subscription.

- The Card holder: means all the people who own a Restopolitan Card, customer or not.

- The restaurant partners: means restaurants which have signed a partnership contract with Restopolitan business.

- The web site/Restopolitan.com: means the web site https://www.restopolitan.com/

Article 3 – Products

The products offered comply with France legislation and standards applicable in France. Restopolitan will make every effort for the photographic products represent as closely as possible the products offered on sale. Each product comes with a precise descriptive providing its main specifications.

3.1 The Restopolitan Offer

Restopolitan Offer give the right to the customer the following benefit in one of its restaurant partners: enjoy one free meal, except beverages, for a reservation of 2 meals minimum (two).

The meal offered is determined according to the restaurant general sales conditions and will be deducted on your final bill.

A single Restopolitan Offer is accepted per reservation (either per bill or per table). In other terms, a single meal will be offered per bill and/or per table.

At least one of the guests will have to order the same amount in euros as the free meal.

The list of restaurants which accept the Restopolitan reservations is available on https://www.restopolitan.com.This list changes each day.

The 1 Year Restopolitan Card and the Restopolitan Subscription can be used without limit during their validity.

The 1 Meal Restopolitan Card and the Restopolitan e-Card can be used only one time.

The 1 Year Restopolitan Card, the Restopolitan Subscription and the Restopolitan e-Card are specific terms of use, explained below (articles 3.2, 3.3, 3.4)

3.2 One Year Restopolitan Card

The One Year Restopolitan Card has an unlimited use during 365 days in the restaurant partners. The Card can be used only one time per restaurant per month.

The first use of the card, that means the first reservation, the card will be activated for 360 days.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

3.3 Restopolitan Membership

Restopolitan provides a subscription service that allows our customers to access Restopolitan service and offer (explained above, article 3.1) without limit during their validity in one of Restopolitan restaurant partners.

Monthly Subscription

Your Restopolitan membership will continue month-to-month until terminated. Unless you cancel your membership before your monthly billing date, you authorize us to charge your next month's membership fee to your Payment Method (see "Cancellation" below). You can find specific details regarding your Restopolitan membership by visiting our website and clicking on the "My Account" link available at the top of the pages of the Restopolitan website, then go to the “My Membership” page.

Your Membership is activated the day you subscribe. You need to provide a current, valid, accepted method of payment. You can cancel your Restopolitan membership at any time (see "Cancellation" below).

Free Trials

Your Restopolitan membership may start with a free trial. The free trial period of your membership lasts for 30 days, or as otherwise specified during sign-up and is intended to allow new members to try the service.

The free trial period begins automatically the day of the subscription, that is, once your bank details are indicated. We will charge your Payment Method for your monthly membership fees at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view the monthly membership price and end date of your free trial period, visit our website and click the "My Account" link and go to “My Membership” page.

Billing and Cancellation

The Membership fee will be charged on a monthly basis to your Payment method (30 days from the date of subscription). Visit our website https://www.restopolitan.com and click on the "My Account" link, go to the "My Membership" page to see your next payment date.

Restopolitan Membership can be cancelled at any time.
To cancel, click on the "My Account" link, then go to the “My Membership” page and follow the instructions for cancellation. Your account will automatically close at the end of your current billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-month membership periods.

3.4 Restopolitan e-Card

The Restopolitan e-Card can be used only one time in a partner restaurant.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

Article 4 – Pricing conditions

The price of our products includes all taxes.

We reserve the right to modify our prices at any moment. They will therefore be invoiced on your bill depending on the moment the order had been registered.

As a guide, Restopolitan Offer prices are following (all taxes included):
- Restopolitan Monthly Subscription : 4,99€ (free of any commitments)
- One Meal Restopolitan Card : 5.00 €
- One Year Restopolitan Card : 120.00 €
- e-Card Restopolitan : 4.60 €

Article 5 – Ordering

Through the web site Restopolitan.com, the order process is composed by five steps successively:

(1) The internet user creates an account to become a member (see article 3 of Terms of Use -Use of the online service Restopolitan.com) or make your login if you are already a member using your login and password ;

(2) The member selects the offer that he wishes to order ;

(3) The member informs his/her address to send the order and verifies the ordering details and accepts the GSC ;

(4) The member selects his/her way of payment of his/her preference offered by Restopolitan.com (see article 6 - Terms of payment) ;

(5) The member makes the payment.

The order is validated by the Restopolitan Company at the moment of receiving the payment confirmation specifying the contract of sales linking the member to Restopolitan www.restopolitan.com.

A confirmation of order will be sent to you email address indicated during the creation of your account. With:

(1) his order number

(2) the summary of his purchased products ;

(3) the purchaser name as well as his delivery address ;

(4) his card number for Restopolitan card purchase.

The email sent is a summary of the order but cannot be used in no case as a « Restopolitan Card ».

Restopolitan with the web site Restopolitan.com engages itself to accept the ordering terms of its members visible on the general sales conditions.

The data registered by Restopolitan SAS constitutes a proof of all transactions made by Restopolitan and its customers.

Article 6 – Terms of Payment

The member can buy a Card or subscribe by Internet on the web site Restopolitan.com.

An email will be sent to the member in maximum 48h after the confirmation of payment to make sure that the right payment was made, and certifying the purchase of the product.

The Restopolitan Card has no cash value and cannot be resold.

6.1 One Month, Three Month, Six Month, One Year Restopolitan Card Payment

The payment for One Month, Three Month, Six Month, One Year Restopolitan Card is done at once.

6.2 Restopolitan Subscription Payment

The monthly Restopolitan Subscription payment is automatically renew at the end of each subscription term (30 days) unless you terminate your subscription prior to the end of such subscription term. Such renewal will always be for a monthly subscription term.

The member can cancel his subscription at any time. If you cancel your membership, your account will automatically close at the end of your current billing period. To the extent permitted by the applicable law, payments are non-refundable.
To cancel, click on the "My Account" link, then go to the “My Membership” page and follow the instructions for cancellation.

Article 7 – Delivery

Restopolitan engages to send the order in maximum 72h only after receiving the confirmation of payment

The delivery fees are invoiced on the purchaser as specified on the article 7.3 - Delivery Fees and are included in the total amount that the client will pay on the web site www.restopolitan.com.

7.1 Place of delivery

The Restopolitan Cards are delivered to the address indicated on your order. The responsibility of Restopolitan is not engaged in any case if you are absent for the delivery or the case that you made a mistake on the order address.

7.2 Time of delivery

The Restopolitan Cards are sent within a maximum of 7 days.

7.3 Delivery fees

The price of the Restopolitan Card is added to the delivery fees. It is charged when making the order.

Delivery fees are indicated before the purchase, on the ordering summary.

They are not refunded in any case.

The shipping fees are 1,90€ TTC per card.

Article 8 – Payment online

8.1 Payment by credit card

The credit cards accepted are: Visa®, Carte Bleue®, Eurocard®, Mastercard®, AmericanExpress® and JCB®. The member's account will be debited in the agreed timeframe according to the operating conditions of the customer's credit card (debited immediately or not). The date of the order will be considered effective upon confirmation of payment centers.

All our purchasing transactions will be placed within a strict process of privacy using the SSL encryption protocol.

Whenever the member clicks on "Validate it" while the validation of his order on the web site www.restopolitan.com, the online payment service OGONE® verifies the validity number of the credit card and makes sure it is the correct one.

Restopolitan on the web site www.restopolitan.com has no access to these details and does not keep them on its servers. However, they will be asked at each new transaction on the web site.

8.2 Payment by Paypal®

The member has the possibility to pay the Restopolitan order via Paypal®. To do this, the member must have a Paypal® account. He will also receive its Paypal® ID to pay the total order amount.

All your purchase transactions are followed in a strict, confidential and secure process made by the Paypal® company.

Article 9 – Availability

The Restopolitan cards are accessible for purchase as noticed on the web site, within available stock, and can be used within the limits of conditions specific to each of them (i.e. validity period, days of use…).

In case of unavailability of the product after being ordered, the customer will be informed by email or by phone in a maximum of 7 days.

Restopolitan engages to offer a deal on the same financial basis to the customer.

The customer must verify the conditions of validity of the product before ordering it on Restopolitan.com and cannot in any case complain to Restopolitan about anything which is already mentioned on the conditions of validity such as on the product order page.

Article 10 – Refund Conditions

The one week Restopolitan cards, one month and three Months and Restopolitan Membership are neither exchangeable nor refundable, even partially. A refund can sometimes be returned depending on the conditions specify in the article 9 – Availability

Article 11 – Right of Withdrawal

According to terms in the article L.121-20 Code of consumption, after a purchase of the Restopolitan Card, the purchaser has 14 (fourteen) days to carry out his right of consumption without any additional fees (except expenses of return).

The due date of 14 (fourteen) days mentioned above is counted from when you receive the Restopolitan Card(s).

Only the unused cards will be refunded as it is clarified in article 4 - Terms of use of the product could be withdrawal. The Card holder will have to submit a request for retractation on the form provided for this purpose : www.restopolitan.com/withdrawal.html

The Restopolitan cards must be returned in perfect condition to the following address:
Restopolitan, Subscription Service, 55 avenue Marceau 75116 Paris France.

Any right of withdrawal according to the terms of this section will result in a refund of all money paid within at most 14 (fourteen) days since the arrival of the Restopolitan Card.