+ 33 1 84 240 240

Restopolitan, has already:

  • 300 000 members
  • 3500 restaurants in Europe
  • France, Luxembourg and Spain

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Restopolitan and you

Terms of Use

Article 1 – Preamble

Article 2 – Definition

Article 3 – Product

3.1 The Restopolitan Card

3.2 One meal Restopolitan Card

3.3 One week Restopolitan Card

3.4 One Year Restopolitan Card

3.5 Unlimited Restopolitan Card

3.6 Restopolitan e-Card

Article 4 – Use of the online service Restopolitan.com

Article 5 – Terms of use

5.1 Registering the Restopolitan Card

5.2 Using the Restopolitan Card

Article 6 – Loss / steal

Article 7 – Terms of Booking

Article 8 – Restaurant Information

Article 9 – Properties and Rights

Article 10 – Guarantees and Responsibilities

Article 11 – Applicable law and jurisdiction

Article 12 – Cookies

Article 1 – Preamble

It is specified that the conditions presented govern exclusively the contractual relationship between the User (hereafter referred to as You) and the trader Restopolitan. The web site is published under the supervision of Ms. Stéphanie Pelaprat: Restopolitan's CEO.

Restopolitan Card and Restopolitan.com are services belonging to the Restopolitan business with an equity capital of 90 240 € - RCS Paris B 493 271 464 - Head Office : 129 Rue de l'Université 75007 Paris France – Phone +33 1 46 34 87 28.

The web site is hosted by: IKOULA - Energy Park 6 - 130 boulevard de Verdun - 92413 COURBEVOIE France - www.ikoula.com

The customer service can be reached by the following ways:
(1) by mail to the address: Restopolitan SAS, Service Clients, 129 Rue de l'Université 75007 Paris France
(2) by phone on the number: +33 1 84 240 240
(3) by email on the address: contact [at] restopolitan [point] com.

Article 2 – Definition

The terms defined below have the following meanings in these Terms of Use:

The Restopolitan Card: all products sold on the web site www.restopolitan.com.

- The Member: means internet user which signs in www.restopolitan.com and creates a member account and have accepted the presented General Sales Conditions.

- The Customer: means the member that has ordered a Restopolitan Card.

- The Card holder: means all the people who own a Restopolitan Card, customer or not.

- The restaurant partners: means restaurants which have signed a partnership contract with Restopolitan business.

- The web site/Restopolitan.com: means the web site http://www.restopolitan.com/

- The package Restopolitan Card: means the validity of the Restopolitan Card.

Article 3 – Products

The products offered are in keeping with France legislation and standards applicable in France. Restopolitan will make every effort for the photographic products represent as closely as possible the products offered on sale. Each product comes with a precise descriptive providing its main specifications.

3.1 The Restopolitan Card

The Restopolitan company sales the following offers through its web site www.restopolitan.com: 1 week, 1 Year, Unlimited Restopolitan Card and the Restopolitan e-Card.

Restopolitan Cards give the right to its holder the following benefit in one of its restaurant partners: Enjoy one free meal, except beverages, for a reservation of 2 meals minimum (two).

The meal offered is determined according to the restaurant general sales conditions and will be deducted on your final bill. The restaurant sales conditions are available on the restaurant's page on the web site Restopolitan.com.

A single Restopolitan Card is accepted per reservation (either per bill or per table). In other terms, a single meal will be offered per bill and/or per table.

At least one of the guests will have to order the same amount in euros as the free meal.

The list of restaurants which accept the Restopolitan Card is available on http://www.restopolitan.com.This list changes each day.

The 1 week, 1 Year and Unlimited Restopolitan Card can be used without limit during their validity.

The 1 Meal Restopolitan Card and the Restopolitan e-Card can be used only one time.

The 1 Meal, 1 week, 1 Year, Unlimited Restopolitan Card and the Restopolitan e-Card are specific terms of use, explained below (articles 3.2, 3.3, 3.4, 3.5, 3.6)

3.2 One meal Restopolitan Card

The One Meal Restopolitan Card can be used only one time in a partner restaurant.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

3.3 One week Restopolitan Card

The One week Restopolitan Card has an unlimited use during 7 days in the restaurant partners. The Card can be used only one time per restaurant.

The first use of the card, that means the first reservation, the card will be activated for 7 days.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

3.4 One Year Restopolitan Card

The One Year Restopolitan Card has an unlimited use during 365 days in the restaurant partners. The Card can be used only one time per restaurant per month.

The first use of the card, that means the first reservation, the card will be activated for 360 days.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

3.5 Unlimited Restopolitan Card

The Unlimited Restopolitan Card has an unlimited use in the restaurant partners. The Card can be used only one time per restaurant per month.

The Unlimited Restopolitan Card is activated the purchase date.

The subscription for the Unlimited Restopolitan Card is automatically renewed at the end of each subscription term unless you terminate your subscription prior to the end of such subscription term in accordance with article 6.2. Such renewal will always be for a monthly subscription term.

3.6 Restopolitan e-Card

The Restopolitan e-Card can be used only one time in a partner restaurant.

If you haven't made any reservation during 36 Month since you bought it, the Card will be unusable.

Article 4 – Use of the online service Restopolitan.com

In order to use a Restopolitan Card, the internet user has to create an account on the web site Restopolitan.com.

To sign up, the internet user has to fill in the following information: last name, first name, email address, zip code, phone number; and creates a password that will allow him to have entire access to his account. He can also modify his personal information during a future purchase or accessing directly his own profile on the link « My account » on the web site.

To create an account on the web site, it is obligatory to accept the present Terms of Use. To do that, the internet user will have to click on « I accept the Terms of use » in order to create his account.

Once the subscription has been validated on the web site, Restopolitan through the web site www.restopolitan.com sends an email to its internet user who has become a member reminding him to confirm his subscription on the web site with a summary of his information, such as his login and password which will allow him to make an order.

Assuming that the Restopolitan business finds serious irregularities in the use of a member on its purchase card system or booking system, Restopolitan could take appropriate steps to solve these irregularities, namely the suspension of access to exclusive memberships on the website Restopolitan.com.

If the member does not respect the obligations presented in the terms of use his membership may be cancelled, without making any damage that could concern the Restopolitan business.

Article 5 – Terms of use

5.1 Registering the Restopolitan Card

For the first use of the Restopolitan Card, the cardholder has to register the Card on the web site Restopolitan.com. To do this, the member must:

(1) Create an account on Restopolitan.com or login if he is already registered as a member;

(2) Go to My Account (available on the address url http://www.restopolitan.com/myaccount)

(3) Enter the Card's number on the space « My Card's number ».

The Card's number is available on the Restopolitan Card, on the order summary email or on the partnership documents.

5.2 Use of the Restopolitan Card

To use the Restopolitan Card, the client must book with the restaurant where he wishes to go: (1) Accepting the product at the chosen date with the restaurant, (2) Respecting the conditions of the use of the Restopolitan Card (type of the card, validity date…).

The reservation is obligatory through Restopolitan. Two options can be offered to the cardholder: reservation by phone or reservation online (see article 5 - Terms of Booking).

On the day of the reservation, the cardholder will have to come with the Restopolitan Card upon his arrival at the restaurant. If the cardholder does not respect the general sales conditions, the restaurant can feel free to refuse the use of the card.

Article 6 – Loss / Steal

In case of loss or steal of the Restopolitan Card, the cardholder must inform the customer service, the contacts are mentioned in the article 1 - Preamblein more details. In order to obtain a new card, the customer must send a 5€ check to the Subscription Service - written to Restopolitan, corresponding to the fees to make a new card. The new card will be sent to the address mentioned on your account, once the check is deposited.

In any case, Restopolitan cannot refund the meals purchased by the client in our restaurant partners between the date of the loss, or the steal and the order of a new card and the date the customer receives his new card.

The refund of the Restopolitan Card cannot be made in the case of a loss or steal.

Article 7 – Terms of Booking

To benefit from the Restopolitan offer, the cardholder must book, with Restopolitan, the restaurant he wishes to go to with the Restopolitan Card.

Restopolitan will make your reservation and will also verify the validity of your Restopolitan Card.

If the cardholder books directly with the restaurant or if he goes to the restaurant without booking, the restaurant owner has the right to refuse the Restopolitan Card.

Restopolitan offers two ways of booking: booking by phone on +33 1 84 240 240 or booking online on the web site Restopolitan.com.

For all reservation requests, Restopolitan will send the customer an email confirming the request. This email does not put in relation in any case the reservation with the restaurant partner.

After verifying and accepting the reservation by the restaurant. Restopolitan will send a second confirmation email or will send a text message to the number indicated. This last email or text message validates the reservation between the restaurant partner and the Restopolitan cardholder.

If the customer isn't able to go to the restaurant, he must inform the restaurant and Restopolitan at least 3 hours before the reservation. If for any reason or in an emergency case the restaurant booked may not honor its part of the contract, Restopolitan will be in charge of finding another restaurant of the same quality, same price and in the same geographic area.

Article 8 – Restaurant Information

The menus are likely to be modified by the restaurant based on a seasonal change and the availability of the products presented.

This information comes directly from the restaurant partners, mistakes or modifications can exceptionally exist. Restopolitan will not be responsible if the menu offered by the restaurant does not match the information mentioned on the web site Restopolitan.com.

Article 9 – Properties and Rights

It is highlight that design and content of the web site are protected by the intellectual property rights. Restopolitan has all rights on them and their publication is lead by its CEO Mrs Stéphanie Pelaprat.

Furthermore, according to the intellectual properties rights, only private use of the card is authorized.

However, the internet user cannot represent, reproduce, modify any of the content of the card without the authorization of Restopolitan.

All non-authorized use of the contents of the card or the web site conclude to actions of infringement of copyright and / or trademark law and commits the criminal and civil liability of the user on the basis of infringement of copyright and / or trademark law. On both sides, the internet user is committed not to copy it, re sell it, re edit it. In any case, all other kinds of information related to Restopolitan are available on the web site www.restopolitan.com, except talking about partnership agreement signed between the two sides.

Restopolitan SAS exploiting the web site www.restopolitan.com is in right to claim from the internet user damage and interest to compensate harm inflicted.

Article 10 – Extended Warranty

Restopolitan is committed to carry out with the necessary ways to assure its permanence, its continuity and its quality of service 7 days a week, regardless scheduled maintenance operations, subject to the provisions of the article. The access to the web site and its service are provided on a service base « as is ».

Restopolitan does not give any guarantee, including that it must limit the guarantees pertaining to the compability of services to a specific use, and the non-violation of the use rules of the services by its members.

Restopolitan is committed to assure the best conditions of its web site.

In any case, Restopolitan won't be responsible in case of the use of its web site by a wrong internet user moreover, in case of violation by the internet user in the provisions of the article.

The internet user is committed to compensate the Restopolitan Company the amount of costs it would insure as a result of any claim or protest, judiciary or extra judiciary, linked to the use of services defined by the members presented and guarantee Restopolitan of all conviction in case of court.

Restopolitan has all the rights to modify the General Sales Conditions of the web site www.restopolitan.com. All new versions will be reported on the first page of the web site.

The members who do not wish for the contractual relations to be governed by the new version should notify them and, counting from the date since the new version will be online, they should stop using the Web site services.

Any modification will take place immediately and is applicable only to the members using the services.

Article 11 – Applicable law and jurisdiction

The General Sales Conditions are presented in the French Law. In case of misunderstanding, performance or validity of these Terms of Use, should be addressed in attention to the French Court.

Article 12 – Cookies

Restopolitan and/or business partners use cookies on the platform.

Cookies are small text files stored on your computer’s browser. Cookies help Restopolitan to arrange content to match your preferred interests more quickly.

This Cookies never contain your identity or personally identifying information.

You can manage cookies stored on your browser. In this case, Restopolitan can’t guarantee optimal performance of the website www.restopolitan.com

To manage cookies, each browser have its own configurations. Please, see these helps online:

Internet Explorer : http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Safari : https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US
Chrome : https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox : https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera : http://help.opera.com/Windows/12.10/en/cookies.html